Thanks for contacting us.
Unfortunately we are unable to accept your refund or return request because the order was delivered correctly.
To best support you, we are pleased to offer you 50% discount in your new purchase of the correct product. Please place a new order at the following link and inform us once the order is place, we will apply the discount by a credit to your bank or PayPal account.
[insert product link here]
Should you have any questions, please do not hesitate to contact us.