Thanks for your reply.
Unfortunately we are unable to accept your refund request as we see the product was delivered in good conditions. The return & refund policy applies to damaged or defective products caused by our manufacturing problems as stated on https://blastiful.com/pages/shipping
To best support you, we are pleased to offer 25% discount for your next order on https://blastiful.com/. Please enter code 25OFF at check out in your next purchase.
Should you have any questions, please let us know.